Code of Conduct

The Code of Conduct for registered migration agents is set out in legislation to regulate the conduct of registered migration agents. It prescribes registered migration agents’ obligations towards their clients.

Provision of a Code of Conduct for migration agents is set out in Section 314 of the Migration Act 1958 and is prescribed in Schedule 2, Regulation 8 of the Migration Agents Regulations 1998. Code of Conduct for registered migration agents.

WHAT ARE MY OBLIGATIONS UNDER THE CODE?

Under the Code you have a range of obligations covering:

• your interactions with your clients
• your fees and charges, record keeping and financial management
• your responsibilities toward other agents
• any employees you may have
• the requirement that you respond if a complaint is made against you
• Another obligation is to prominently display the Code in your office and client waiting area. You must also provide clients with a copy of it to keep if they ask for one.

Disclaimer: Joanna Chen is an Australian Registered Migration Agent ( MARN: 1801905) and Joanna Chen provides her migration consultation under the trading name of Ugrant Migration. Joanna Chen does not hold legal liability if the applicant did sign a client agreement and form 956 with Joanna Chen directly.   Contact our team if you are suspicious on any activities : support@ugrantmigration.com
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